92ro is committed to handling your personal data with transparency, integrity and care. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a registered user.
This Privacy Policy (hereinafter referred to as "Policy") is issued by 92ro (the "Operator", "Platform", "we", "us" or "our") and applies to all personal data collected from individuals ("Users", "you" or "your") who access, browse, register on or use the services available at 92ro.cam and all associated digital interfaces.
92ro is operated under an international licensing jurisdiction. This Policy is drafted in accordance with internationally recognised data protection principles and the licensing jurisdiction's applicable data protection obligations. It does not constitute advice on the data protection laws applicable in your jurisdiction of residence.
By accessing or using the 92ro Platform, you acknowledge that you have read, understood and accepted the data practices described in this Policy. If you do not agree with any aspect of this Policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.
🔒 Summary — What This Policy Covers:
For the purposes of this Policy, the following definitions apply:
When you register, verify your identity, contact support or interact with Platform features, you provide us with data including:
| Category | Data Collected | Context of Collection |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, gender | Registration and KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration, support communications |
| Verification Documents | Scanned CNIC, passport, driving licence, utility bills, photographs | KYC / identity verification process |
| Financial Data | Deposit and withdrawal method details (account names/identifiers only), transaction records | Payment processing, AML compliance |
| Account Preferences | Communication preferences, responsible-play limits set by the User | Account settings |
When you access or use the Platform, we automatically collect certain technical and behavioural data, including:
We may receive supplementary data from third-party service providers, including identity verification agencies, payment processors, fraud-detection services and analytics providers, to the extent necessary for the purposes described in this Policy. Where such data is received, it is held and processed in accordance with this Policy.
92ro processes Personal Data for the following purposes:
92ro processes Personal Data on the following legal bases, in accordance with internationally recognised data protection principles:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and service delivery | Performance of a contract between you and 92ro |
| KYC identity verification and AML compliance | Legal obligation under licensing jurisdiction requirements |
| Fraud detection and platform security | Legitimate interests of the Operator in preventing financial crime |
| Responsible gambling monitoring and tool delivery | Legal obligation and legitimate interests (player welfare) |
| Marketing communications and promotional updates | Consent (freely given, specific and withdrawable) |
| Analytics and platform performance improvement | Legitimate interests (using anonymised/aggregated data only) |
| Compliance with legal orders and regulatory requests | Legal obligation |
92ro does not sell, rent or trade your Personal Data to third parties for their own commercial marketing purposes. Data is shared only as described in this Policy and only to the extent necessary for the stated purpose.
We may share your Personal Data with the following categories of recipients:
⚠️ Payment Provider Reference: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on 92ro are for user context only. 92ro does not share your personal data with these providers unless you have separately initiated a payment transaction through them. These providers are not affiliated with or endorsed by 92ro.
92ro uses cookies and similar tracking technologies on the Platform for the following purposes:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security and Platform functionality. These cookies are essential and cannot be disabled without significantly impairing the Platform. | No |
| Performance / Analytics | Aggregated, anonymised data on Platform usage, page load performance and navigation patterns used to improve the user experience. | Yes (via settings) |
| Functional | Remembering your preferences, language settings and responsible-play limit configurations between sessions. | Yes (via settings) |
| Marketing / Targeting | Used only where you have provided explicit consent to receive personalised promotional communications and relevant content. | Yes (withdraw consent) |
You may manage cookie preferences through your browser settings or the Platform's cookie management interface. Please note that disabling strictly necessary cookies will impair Platform functionality. Disabling performance or marketing cookies will not affect your ability to use core services.
92ro retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by the Operator's licensing obligations, anti-money laundering regulations and applicable law. The following general retention principles apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that renders individual identification impossible.
92ro implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. Security measures include but are not limited to:
🔐 Security Measures in Place:
Notwithstanding the above, no data transmission over the internet or electronic storage system is completely secure. 92ro cannot guarantee absolute security and accepts no liability for security breaches that occur despite reasonable precautionary measures being in place. In the event of a significant data breach affecting your rights, 92ro will notify affected Users in accordance with applicable data breach notification obligations.
Given that 92ro is operated under an international licensing jurisdiction and uses third-party service providers located in various countries, your Personal Data may be transferred to, stored in or processed in countries outside your jurisdiction of residence, including countries that may have different data protection standards.
Where such transfers occur, 92ro takes appropriate measures to ensure that Personal Data receives an adequate level of protection, including through contractual safeguards with Data Processors and service providers. By using the Platform, you acknowledge that your data may be subject to international transfers as described herein.
Subject to applicable law and the Operator's licensing obligations, you have the following rights in respect of your Personal Data held by 92ro:
To exercise any of the above rights, contact 92ro support using the details provided in Section 16. We will acknowledge your request within a reasonable period and respond substantively within the timeframe required by applicable law. We may require you to verify your identity before processing a rights request.
ℹ️ Limitation Note: Some rights are subject to legal exceptions. In particular, the right to erasure may not apply where 92ro is required by AML regulations or licensing obligations to retain KYC and transaction records for a mandatory minimum period.
The 92ro Platform is strictly an adults-only service. We do not knowingly collect Personal Data from individuals under the age of 18, or the higher minimum age required by the Operator's licensing jurisdiction. Age verification is a mandatory component of the KYC process.
If we become aware that we have inadvertently collected Personal Data from a minor, we will immediately close the associated Account, delete or anonymise the data in question, and take steps to prevent recurrence. If you believe a minor has registered on the Platform, please notify us immediately via the contact details in Section 16.
The Platform may contain references to or functional integrations with third-party service providers including game content providers, payment infrastructure services and analytics tools. These third parties operate under their own privacy policies and terms of service.
92ro is not responsible for the data practices of third-party services. References to payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this Platform are for contextual reference only. Any data you provide directly to these providers in the course of a payment transaction is governed by their own respective privacy policies and terms of service.
We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 92ro.
92ro serves users who access the Platform from Pakistan. Pakistani data protection law is evolving. The Personal Data Protection Act (PDPA) framework in Pakistan and related regulatory guidance may apply to certain processing activities. 92ro endeavours to uphold internationally recognised data protection standards in its handling of all User data, including that of Users accessing the Platform from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and other locations in Pakistan.
This Policy does not constitute legal advice on Pakistani data protection law. If you have concerns about how your data rights are protected under Pakistani law, we encourage you to seek independent legal guidance.
Additionally, note that the Prevention of Gambling Act, 1977 and related legislation create a specific legal context for Pakistani users engaging with gambling platforms. 92ro does not claim to be licensed, regulated or endorsed by any Pakistani government authority, the PTA, the State Bank of Pakistan or any provincial authority. Players are responsible for understanding applicable local law before using the Platform.
92ro reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered Users by email or via a prominent notice on the Platform, with a reasonable period before the amended Policy takes effect. The current version of this Policy, together with its Effective Date, will always be accessible on this page.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Policy. If you do not agree with the amended terms, you should cease using the Platform and may request Account closure in accordance with our Terms & Conditions.
If you have any questions, concerns or complaints regarding this Privacy Policy or 92ro's data processing practices, or if you wish to exercise any of your data rights as described in Section 11, please contact our support team. All data-related enquiries are handled confidentially and in accordance with applicable requirements.
Data Enquiries Contact:
For general platform queries, visit our FAQ page. For platform terms and conditions, see our Terms & Conditions. For responsible-gambling support, visit our Responsible Gambling page.
A concise overview of our most important data protection commitments. Read the full Policy sections above for complete detail.
92ro does not sell, rent or trade your personal data to third parties for commercial marketing purposes. Data sharing occurs only with service providers acting on our instructions and under contractual data protection obligations.
All data in transit is protected by TLS/HTTPS encryption. Sensitive data at rest — including KYC documents — is stored with appropriate encryption controls. Two-factor authentication is available for your Account login.
You have the right to access, correct, delete, restrict or port your data. You may withdraw marketing consent at any time. Requests are handled confidentially and within the timeframes required by applicable law.
Data is retained only as long as necessary. KYC records are kept for a minimum of five years post-closure in line with AML obligations. Marketing data is deleted promptly on consent withdrawal. No indefinite data storage.
We use strictly necessary, performance and — where consented — marketing cookies. Performance and marketing cookies can be disabled. We explain clearly what each cookie category does and what happens when you disable it.
Age verification is a mandatory part of KYC. We do not knowingly collect data from minors. Any Account found to belong to a user under 18 (or the applicable minimum age) will be immediately closed and associated data deleted.
If you have any data-related questions or wish to exercise your rights, contact our support team at any time. For platform information and betting guidance, explore the rest of the 92ro site. 18+ only — local laws apply.
18+ Only — 92ro is an adults-only platform. Participation restricted to users aged 18+, or the higher minimum required by the operator/licensing jurisdiction. Pakistan's Prevention of Gambling Act, 1977 and other applicable laws may restrict gambling. Players are responsible for local law compliance. Gamble responsibly.